Departments

Within Eurail.com we have several different departments.

 

In addition to our HR and Finance departments, we have a large Customer Service and Reservations department. Within these departments the interest of our customers is paramount. Our Customer Service Agents provide our potential customers with all the information they need to book the travel experience of a lifetime. Our Reservation Agents make sure that the right trains are booked at the right time for our customers.

 

Our IT department has a dedicated team of IT professionals who ensure that our websites function optimally. The Marketing and eCommerce departments are responsible for promoting our products, driving traffic to our websites and ensuring that information is correct and complete.

 

Last but not least, our Business Development department develops markets and establishes collaborations with new partners.